Journal of
Italian
Banking
Association

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Archive » April 2016 » Recent workforce trends in Italian banks

Recent workforce trends in Italian banks

Fabrizio Cirrincione, Amedeo Frattini
April 2016 - n. 4
Jel codes: G01, G21, M12

The continuous changes taking place in the Italian banking industry determines the need for banks to adopt policies aimed at reducing personnel costs and to redefine their organizational and productive structures in order to improve profitability. Furthermore the current trends indicate an ongoing contraction of traditional activities carried out at the branches in favour of services provided through multiple channels


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