The banking sector is in a deep transformation, driven by digital revolution and regulatory changes. The only answer is to adapt to changes and to face the new challenges: removing the legacy of the past; aggressively employing technology to reduce costs, expanding the range of services and channels; fully exploiting the strength of the banking model and the banks’ know-how and synergies; enhancing the relationship with customers by focusing on fairness, efficiency and loyalty.
Interested in this paper?
Buy the issue