Journal of
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Archive » June 2018 » The accessibility of banks branches: European and domestic rules

The accessibility of banks branches: European and domestic rules

Chiara Mambelli
Keywords: June 2018
Jel codes: G21, P36, P48

Financial and social inclusion, infrastructures and assistive devices, multi-channel systems, universal design and multisensoriality are the cornerstones of an environment designed to meet the needs of people. The regulatory framework in this field is very complex and not easy to apply. The directive concerning the European Accessibility Act could provide for a greater harmonization of existing different legislations, introducing legal certainty and facilitating the various parties involved, including banks, in their commitment to foster accessibility.

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